Frequently Asked Questions

Ordering

How do I place an order?


There are 3 ways to do this: - Order through our online site www.sweetsinsations.co.uk - Order through our facebook page @ sweetsinsationsuk - Order through our Instagram page @ sweet_sinsationsuk




I made a mistake on my order - can I change it?


If you make a mistake on your order, please contact sweetsinsationsuk@gmail.com as soon as possible.





Shipping

How long does delivery take?


Standard Delivery: Royal Mail 1st Class: 1- 2 working days including Saturdays.

Shipment cost*

Up to 500g - £2.14

Up to 750g - £2.95

Up to 1kg - £3.70

Up to 2kg - £5.57

Royal Mail 2nd Class: 2- 3 working days including Saturdays.

Shipment cost*

Up to 500g - £1.83

Up to 750g - £2.48

Up to 1kg - £3.10

Up to 2kg - £3.10

Need your Sweet Treats in a rush? Choose Express Delivery at check out Royal Mail Guaranteed Next Day Delivery by 1pm:

Up to 500g - £7.50

Up to 1kg - £8.80

Up to 2kg - £11.00

*Pricing correct as of March 2020 Royal Mail Price List – subject to change.

Delivery delays can occasionally occur.




Do you ship internationally?


We do not currently ship internationally.





Shop:

Opening Hours:

Contact Us: 

Subscribe to Sweet Sinsations:

Mon - Fri: 8am - 8pm ​​(for enquiries)

Mon - Friday: 4pm - 8pm for collections MK13 
Saturday: Closed 
Sunday: Closed 

E: sweetsinsationsuk@gmail.com

F: @sweetsinsationsuk

I:  sweet_sinsationsuk

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